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GDPR Terms & Conditions

TERMS AND CONDITIONS
Visit Pula
Effective Date: 01.01.2025

1. INTRODUCTION

Welcome to Visit Pula. These Terms and Conditions govern your use of our website www.visitpula.hr (“Website”) and any services related to tourist guidance and accommodation listings (“Services”). You agree to be bound by these Terms by accessing or using our Website.

If you do not agree with these Terms, you should refrain from using our Website and Services.

2. SERVICES PROVIDED

Visit Pula offers the following services:

  • Information and guides related to tourism in Pula and surrounding areas.
  • A platform for accommodation providers to list their properties.
  • A booking inquiry system that connects travelers with accommodation providers.

We act as facilitators and do not own or manage the accommodations listed. Any agreement regarding accommodation bookings is solely between the accommodation provider and the traveler.

3. USER REGISTRATION AND ACCOUNT

3.1. Registration Requirements

To list an accommodation or interact with our platform, users must create an account. By registering, you confirm that:

  • You are at least 18 years old.
  • The information provided is accurate and up to date.

3.2. Account Security

You are responsible for maintaining the confidentiality of your account credentials. Any activity performed under your account is your responsibility.

4. LISTING ACCOMMODATIONS

Accommodation providers (“Hosts”) must adhere to the following conditions:

  • Listings must provide accurate and complete descriptions.
  • Pricing, availability, and terms of stay must be clearly stated.
  • Hosts are responsible for ensuring their listings comply with local laws and regulations.
  • False, misleading, or fraudulent listings are prohibited.

We reserve the right to remove or suspend any listing that violates our policies or laws.

5. USER RESPONSIBILITIES

Users (“Travelers” and “Hosts”) agree to:

  • Use the Website for lawful purposes only.
  • Not engage in fraudulent, misleading, or abusive behavior.
  • Respect the rights and privacy of others.
  • Comply with applicable local and international laws related to accommodation and tourism.

6. GDPR COMPLIANCE & PRIVACY POLICY

Visit Pula is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR).

6.1. Data Collection and Use

We collect and process personal data such as:

  • Name, email, phone number (for account registration and communication).
  • Accommodation details (for listing purposes).
  • Payment details (if applicable, processed via third-party services).

6.2. Legal Basis for Processing

We process personal data based on:

  • Consent: When you register, submit a listing, or subscribe to updates.
  • Contractual Necessity: When facilitating accommodation inquiries.
  • Legal Compliance: When required by law.

6.3. Data Sharing

Your data may be shared with:

  • Accommodation Providers: When you inquire about a listing.
  • Third-Party Service Providers: For hosting, payment processing, and analytics.
  • Legal Authorities: When required by law.

We do not sell or rent personal data to third parties.

6.4. Data Retention

We retain personal data only as long as necessary for the purposes stated above. You can request data deletion by contacting us.

6.5. Your Rights Under GDPR

You have the right to:

  • Access your personal data.
  • Rectify incorrect information.
  • Request deletion of your data.
  • Withdraw consent for processing.
  • Object to data usage in certain cases.

For any GDPR-related inquiries, contact us at hello@visitpula.hr.

7. DISCLAIMER AND LIMITATION OF LIABILITY

Visit Pula does not guarantee the accuracy, reliability, or availability of any accommodation listed. We are not responsible for:

  • Disputes between travelers and hosts.
  • Property conditions, pricing, or service quality.
  • Losses, damages, or liabilities incurred from using our Website.

Our liability is limited to the extent permitted by law.

8. TERMINATION OF SERVICES

We reserve the right to terminate or suspend access to our Website at any time, without notice, if a user:

  • Violates these Terms & Conditions.
  • Engages in illegal or fraudulent activities.

9. MODIFICATIONS TO TERMS

We may update these Terms periodically. Continued use of our Website signifies acceptance of any changes. The latest version will always be available on our Website.

10. CONTACT INFORMATION

For any questions or concerns regarding these Terms, contact us at:

  • Email: hello@visitpula.hr
  • Address: Velog Jože 6

By using Visit Pula, you acknowledge that you have read, understood, and agree to these Terms & Conditions.